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Forgot password. Don't remember

Customer Question
Forgot password Technician's Assistant:...

Forgot password

Technician's Assistant: When did you last change your password ***** Apple ID?

Don't remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 6 months ago.Category: Mac
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Answered in 1 minute by:
12/26/2017
Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 6 months ago
AnswersByEric
AnswersByEric, Computer Support Specialist
Category: Mac
Satisfied Customers: 5,186
Experience: Over 10 yrs of electronics support and software development.
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Hi! I'm Eric and I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:

  • Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.
  • Please keep this browser open. If you close it, open your email to find links back to this question.
  • I will keep helping you until you're satisfied, please ask as many follow up questions as you need by replying below.
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Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 6 months ago

Good morning,

After you read my initial response to you above(please do!), reply and let me know which model iOS device it is you forgot the password *****?

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Customer reply replied 6 months ago
I want to set up Alexa but I forgot my password
Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 6 months ago

Which password ***** you forget? Your Apple ID password, or the PIN/Password ***** your iPad/iPhone?

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Customer reply replied 6 months ago
I'm not sure where I need to respond
Customer reply replied 6 months ago
It is my Apple ID password ***** I forgot
Customer reply replied 6 months ago
Are you still there
Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 6 months ago

Yes, I am posting your instructions now.

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Customer reply replied 6 months ago
There's anyway that I could talk to you
Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 6 months ago
  1. Click here to go to the Apple ID account page and click "Forgot Apple ID or password."
  2. Enter your Apple ID.
  3. Select the option to reset your password, then choose Continue.
  4. Choose how to reset your password

My goal today is to provide you with the best service possible! I sincerely ***** ***** have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 6 months ago
What's going on that is my email address why it's so difficult
Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 6 months ago

I'm not sure which part you're having issues with, can you be more specific? The instructions above are to reset your Apple ID password.

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