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I am not able to sign in because I forgot my password. My…

Customer Question
I am not able...

I am not able to sign in because I forgot my password. My email is***@******.***.

Technician's Assistant: When did you last change your password ***** Apple ID?

My notes say 8/2/17

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No I did not - I never had this happen before. It is my only access to the world I do not have a landline

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I think that is it

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
12/26/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

Have you tried resetting the password?

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Customer reply replied 6 months ago
I cannot get into my phone to reset it
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

Which device are you using?

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Customer reply replied 6 months ago
All set now thank you
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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