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My Apple ID has been Disabled so how can I fix this now

Customer Question
My Apple ID has...

My Apple ID has been Disabled so how can I fix this now Disabled so how can I fix this now

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

6s, and 11 I think

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

I just noticed it the past few days

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not that I can think of

Submitted: 6 months ago.Category: Mac
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Customer reply replied 6 months ago
The email address that I used to create this account is not my iTunes and iCloud account email, if you need that please let me know
Answered in 5 minutes by:
12/26/2017
Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 6 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Mac
Satisfied Customers: 979
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 6 months ago

Do you have a computer with you. If so, Have you ever synced your disabled device with Itunes before?

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Customer reply replied 6 months ago
I Don’t have a computer handy
Customer reply replied 6 months ago
But if I recall I am 95 percent sure that it has been backed up to iTunes
Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 6 months ago

ok. Good. I will share the steps which you need to perform to get this done.

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Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 6 months ago
  1. Connect your device to the computer you synced with.
  2. Open iTunes. If asked for a passcode, try another computer you've synced with, or use recovery mode.
  3. Wait for iTunes to sync your device and make a backup. If it doesn't, learn what to do.
  4. After the sync and backup have finished, click Restore [your device].
  5. When you reach the Set Up screen while restoring your iOS device, tap Restore from iTunes backup.
  6. Select your device in iTunes. Look at the date and size of each backup and pick the most relevant one.
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Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 6 months ago

Just make sure that you use above steps on the same computer in which you have synced your iTunes.

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Customer reply replied 6 months ago
I will follow your. And I said I appreciate it
Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 6 months ago

Thank you !!

I have opened my rating for you. Please rate me by clicking on stars !

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