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I'm on a app called live.me I want to buy more coins but it…

Customer Question
Hi I'm on a...

Hi I'm on a app called live.me I want to buy more coins but it keeps telling me I can't can you help me to find out why

Technician's Assistant: Which software or app can I help with?

Live.me I want to buy coins it will not let me

Technician's Assistant: What have you tried so far with your software?

This is the first thing I have tried it tells to contact you

Submitted: 7 months ago.Category: Mac
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Answered in 6 hours by:
12/26/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Typically this is due to the payment method being declined and the error handling just doesn't tell you. I would suggest going to appleid.apple.com and changing your payment method.

Let me know if this does not help because we will need to go another route.

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