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I have an i phone and an i pad and my ipad is locked for
I have an i phone and an i pad and my ipad is locked for security reasons . somehow i cannot reset the password ***** the i pad … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I am locked out of my I mini I pad. On my I phone yesterday.
I am locked out of my I mini I pad JA: When did you last change your password ***** Apple ID? Customer: On my I phone yesterday JA: Did you try resetting through Apple's online account reset tool? Cus… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I have an I pad that is 8 years old and is going well. I
Hi I have an I pad that is 8 years old and is going well. I have google photos on my PC at home and it is linked to my Ipad and phone. I have about 2 thousand photos. I want to transfer other photos t… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I forgot password and everything I have tried doesn't work,
I forgot password ***** everything I have tried doesn't work, what must L do? … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I have just purchased 2017 Apple I Pad 32 gig wifi on line
I have just purchased 2017 Apple I Pad 32 gig wifi on line and received it in Australia and there is no sim card slot. My old I Pad has a sim card. How can I fix this problem. S***** ***** … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
21 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I'm trying to get information about changing a password for
Mike, I'm trying to get information about changing a password ***** an ITunes Account that was apparently set up by my Grandson. He borrowed by I-Pad , set up an Itunes Account and I'm now attempting … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My apple i pad has been locked i need help getting it going
my apple i pad has been locked i need help getting it going and i forgot my password … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I can't access my apple account. I am pretty sure my ID is
I can't access my apple account. I am pretty sure my ID is correct but I think I need to reset my password … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am locked out of my I pad and can not remember my I'd or
I am locked out of my I pad and can not remember my I'd or password ***** u help me to reset these please … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have changed email server, would like to use I pad & need
I have changed email server, would like to use I pad & need new email &password. Been having difficulty. Can you remove old info so that I can rejoin? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to remove an email address from my Apple ID but l
I need to remove an email address from my Apple ID but l don't have the password ***** credit card access anymore … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I would like to change my payment details. It is an l pad. I
I want to change my details to a new card for payment … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I rec'd an e-mail yesterday saying my I-pad had been
I rec'd an e-mail yesterday saying my I-pad had been breached, I called the number they sent me and wanted to remotely take over my l-pad. Can u tell me if this was sent from apple, I did not give per… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
Last week Apple made me change my e- mail address.l was
Last week Apple made me change my e- mail address.l was having massive problems with my i-pad going crazy & we were fiddling around a lot trying to sort it out,which no doubt triggered the response fr… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I don't remember password and my ID I been using my email
I don't remember password ***** my ID I been using my email address for many years I am 80 years old my Ipad has all my pictures and payments recieds and I am l made so made my sister just died and I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have just bought a secondhand apple G5 powermac ( 2005 model-
I have just bought a secondhand apple G5 powermac ( 2005 model- from a registerd S/Hnd IT dealer) AND IT ASKED ME TO INPUT A USERNAME AND VERIFIED PASSWORD XXXXX I did. The next day the 'new' user nam… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Turned on my MacBook Pro and upon booting up,I noticed that
Turned on my MacBook Pro and upon booting up,I noticed that the "mouse pad" function appears to be stuck,whereas everything the mouse touches,is highlighted.I can't get the mouse pad "click" function … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

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Vinod Menon

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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David

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Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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