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I have a new email and Facebook doesn't recognize my

Customer Question
I have a new...

I have a new email and Facebook doesn't recognize my previous password

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

This is Apple

Technician's Assistant: When did you last update your Facebook?

Not anytime I remember

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

My new email server is gmail. My previous one was Verizon. I had endless problems with them

Submitted: 6 months ago.Category: Mac
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Answered in 1 hour by:
12/26/2017
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the email ID? So that we can go ahead and check what are the reset option available.

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