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My big iPad show in the screen iPad is disabled connect to I…

Customer Question
My big iPad show...

My big iPad show in the screen iPad is disabled connect to I tune.

Technician's Assistant: What Operating System (OS) are you running on your iPad?

My big iPad show,s in the screen iPad is disabled connect to iTunes.

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

After the afdate probably 2 days agp

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

How can I connect to I tune if ther was no internet signal showing in the iPad. My small iPad got the internet signal and working thanks, ***** ***** by the way I am in Guam and a resident my email is [email protected] Com

Submitted: 6 months ago.Category: Mac
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Answered in 1 hour by:
12/26/2017
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Do you have any backup of your iPad in iCloud or Computer? The reason why I am asking is we can go ahead and try doing reset on the iPad which will erase all the data and the password. If you have a backup, we can restore the data and contact back to your iPad.

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