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Tried to use I’d fingerprint and doesn’t work. I pad air…

Customer Question
Tried to use I’d...

Tried to use I’d fingerprint and doesn’t work

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I pad air don’t even know what os is. Sorry(oldchook)

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Bought $50 AppStore credit card and redeemed it but can’t use it on game because I don’t have print

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Nope thanks

Submitted: 6 months ago.Category: Mac
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Answered in 11 hours by:
12/26/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Where would you like to start? It looks like you have a couple questions.

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