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I am having problems with my password and need to rest it.

Customer Question
I am having problems...

I am having problems with my password ***** need to rest it

Technician's Assistant: When did you last change your password ***** Apple ID?

Forgot

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am trying to connect my iPhone to Alexa and have forgotten my password

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
12/25/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 6 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,200
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 6 months ago

I'm sorry about the issue. please try to reset your Apple password ***** clicking on the link below:

https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Let me know the results
Thank you

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Customer reply replied 6 months ago
Is my iTunes and Apple password ***** same one.
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 6 months ago

Yes the same

Thank you

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Customer reply replied 6 months ago
I just reset my Apple password. Should my iTunes password ***** be the same ?
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 6 months ago

Yes it will be the same. If you have a moment please rate my answer by clicking on one of the stars, Positive rating are appreciated.

Thank you

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