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I am having problems with my password and need to rest it.

Customer Question
I am having problems...

I am having problems with my password ***** need to rest it

Technician's Assistant: When did you last change your password ***** Apple ID?

Forgot

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am trying to connect my iPhone to Alexa and have forgotten my password

Submitted: 7 months ago.Category: Mac
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Answered in 22 minutes by:
12/25/2017
Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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