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My phone was working fine, suddenly the screen got dark. I…

Customer Question
My phone was working...

My phone was working fine, suddenly the screen got dark. I connected it to the car and it play the music, received a call, but couldn't answer

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Apple device?

Don't remember, but I think it was recently

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Nop

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
12/25/2017
Mac Support Specialist: tyroneboman, Mac Genius replied 6 months ago
tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 10,501
Experience: Computer specialist.
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Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

What is the model of your iphone, 5,6,7,8,X,etc...

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