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New iPad mini4. Can't use the new iPad, passcode problem. I…

Customer Question
New iPad mini4 Technician's...

New iPad mini4

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Can't use the new iPad, passcode problem.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have an old apple computer

Submitted: 7 months ago.Category: Mac
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Answered in 1 hour by:
12/25/2017
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,203
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

Merry Christmas!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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