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My phone shows an activation error - I don't know why. I…

Customer Question
My phone shows an...

My phone shows an activation error - I don't know why. I know my password ***** not my apple id

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I am unable to get into my phone to give you that information

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am in Mexico

Submitted: 6 months ago.Category: Mac
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Answered in 2 hours by:
12/25/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,339
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

Your Apple ID is normally your email address.

To recover your Apple ID account, go to:

https://iforgot.apple.com/password/verify/appleid

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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