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How do i unlock 5s to use with Sprint? Dony know. Not aware…

Customer Question
How do i unlock...

How do i unlock 5s to use with Sprint?

Technician's Assistant: When did you last change your password ***** Apple ID?

Dony know

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Not aware of it

Submitted: 6 months ago.Category: Mac
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Answered in 10 minutes by:
12/24/2017
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 6 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,891
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your phone. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 6 months ago

Please do not shorten the model of phone.

Make and model of phone exactly?

Who was the phone through? ATT? Verizon? another etc originally?

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