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I have a mini i-pad that's locked me out because of the find…

Customer Question
I have a mini...

I have a mini i-pad that's locked me out because of the find my phone app.Apple seems to have the wrong e-mail address for me to change my password, etc. Please contact me at(###) ###-#### or e-mail me at***@******.***. Thanks Tom Briggs

Technician's Assistant: When did you last change your password ***** Apple ID?

Not sure, I have a mini and standard sized i-pad plus my wife's apple phone and the only legit address I have for the standard and the phone is the yahoo address I've sent you.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Was at the Apple store yesterday, tried that but Apple seems to have a non-legit e-mail for me

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

None that I can think of

Submitted: 6 months ago.Category: Mac
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Answered in 8 hours by:
12/25/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,348
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
To recover your Apple ID account, go to:https://iforgot.apple.com/password/verify/appleid--------------------Happy Holidays!Your satisfaction is my priority; I hope I have earned 5 stars today!Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)You can always reply back after rating me if you need any further assistance at all.Pete.--------------------
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