Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I cannot get my new macbook pro to boot from an external SSD
Second opinion] I cannot get my new macbook pro to boot from an external SSD that was taken from my macbook pro 2014. I put my SSD in a SSD enclosure, The new macbook pro reads the drive no problem as… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Tried to install MacOS on my MacBook Air and got an error
Tried to install MacOS on my MacBook Air and got an error message that it could not be installed on the computer. Tried quitting installer but am unable to restart computer without getting the same er… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Microsoft Word and PowerPoint were installed on my MacBook
Microsoft Word and PowerPoint were installed on my MacBook Air by Apple when I purchased the whole package in 2011. This week my laptop was not functioning and the Apple technician wiped it clean and … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have the blue circle cursor problem on my macbook air.
i have the blue circle cursor problem on my macbook air … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I was installing a new system update and the screen stopped
I was installing a new system update and the screen stopped showing the apple logo. Instead it gave me a circle with a line through it. I've tied several times to reboot but it always gets to the 3/4 … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Do i get an answer, or a fix? Mac latest. Was doing latest
Do i get an answer, or a fix? JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Mac latest JA: How long has this been going on with your Mac? What have y… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
The save function has stopped working in Microsoft Word. I
The save function has stopped working in Microsoft Word. I have run anti-virus software, restarted Word, and restarted my computer. I have read about a similar problem reported online. At first the Sa… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I have a MacBook air----I have misplaced pass word and apple
I have a MacBook air----I have misplaced pass word and apple ID.. I would like to make a Gen. bar Nov 22 at about 10:30to get this unit up to date. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I'm trying to connect my Ethernet cable using a USB-C
Hello I'm trying to connect my Ethernet cable using a USB-C adapter to my MacBook air But there's no option to select Ethernet under system preferences … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
I have a MacBook pro and I updated it last night and now
I have a MacBook pro and I updated it last night and now when I log in with my password ***** screen goes black … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
When i double click on a;photo or word document it won't
when i double click on a;photo or word document it won't open. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot send emails from mac mail since I had to migrate my
I cannot send emails from mac mail since I had to migrate my account from verizon to aol. I receive them fine, but all attempts to send fail. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I'm tying to intstall macOS Sierra, but ran out of memory in
Hi, i'm tying to intstall macOS Sierra, but ran out of memory in the proces. My options are 1. Restore From Time Machine Backup (I don't have a backup) 2. Reinstall macOS (doesn't work, not enough meo… read more
Pete
Pete
Engineer
Bachelor's Degree
2,972 satisfied customers
Quickbooks 2014 says, "You can't use this version of the
Quickbooks 2014 says, "You can't use this version of the application "QuickBooks 2014 with this version of Mac OS. macOS Sierra 10.12.3 on MacBook Pro Retina 15-inch Mid 2015 16gb RAM, 50gb avail driv… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I've never used this site before. So far I'm impressed that
Hi! I've never used this site before. So far I'm impressed that a chat window popped up within 0.5 second! I have a Macbook Air, 13", mid-2011 model. I'm trying to upgrade to OS Sierra. I believe the … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Set up outlook for mac. getting only the yellow button next
set up outlook for mac. getting only the yellow button next to the email ID. Not sure the account is working … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I can not sync my iphone 6 with my macbook air. It started
I can not sync my iphone 6 with my macbook air. It started Sept 16th, after an update. … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
Outlook 2011 on MacBook Pro (Retina, 15-inch, Mid 2014) OS X
Outlook 2011 on MacBook Pro (Retina, 15-inch, Mid 2014) OS X 10.10.5, 16 GB 1600 MHz DDR3 Stopped launching. When I double click, it does nothing. Doesn't register in Activity Monitor. Same after mutl… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x