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I have an apple iPad that I own and I can not get it open…

Customer Question
I have an apple...

I have an apple iPad that I own and I can not get it open because it is link to my iPhone. My I'd when I purchased my iPad was and still is [email protected] yahoo.com

Technician's Assistant: What version of iTunes are you using to sync your iPhone?

I am 56. All I know is iTunes. I did not link my ipad

Technician's Assistant: When did you last reboot?

No energy on my iPad my grand son was using it I plugged it in a few minutes ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just that I do remember my iPad password

Submitted: 6 months ago.Category: Mac
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Answered in 2 hours by:
12/24/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,333
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

To reset the Apple ID password, go to:

https://iforgot.apple.com/password/verify/appleid

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Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

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Pete.

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