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I'm having trouble reseting my passnword. Yesterday or the…

Customer Question
I'm having trouble reseting...

I'm having trouble reseting my passnword

Technician's Assistant: When did you last change your password ***** Apple ID?

Yesterday or the day before

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I don't know how to do that

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have been trying to install norton unsuccessfully

Submitted: 7 months ago.Category: Mac
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Answered in 6 hours by:
12/24/2017
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,626
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

To reset your Apple ID password, go to:

https://iforgot.apple.com/password/verify/appleid

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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