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I need to access my Apple ID under the ending 2185. is not…

Customer Question
I need to access...

I need to access my Apple ID under***@******.*** the ending 2185. is not available. There is another card that I had use From Bank of America ending 1030. It is I, Eduardo Calderon

Technician's Assistant: When did you last change your password ***** Apple ID?

I have not changed my Apple ID***@******.*** - I own Mac s/n 25V906PJ1G9

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes is asking for a credit card ending 2185. Right now is not available. I have less than $10 in another card that I have used before from Bank of America ending 1030. Can you help

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That is for now ty

Submitted: 7 months ago.Category: Mac
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Answered in 7 hours by:
12/24/2017
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,388
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

Hi Eduardo, to reset your Apple ID password ***** access the account again, go to:

https://iforgot.apple.com/password/verify/appleid

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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