Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I need to retrieve a text message I deleted about 15 minutes
I need to retrieve a text message I deleted about 15 minutes ago. It's very important because it's for a law suit … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My son has my iPad and is going through all of my text
My son has my iPad and is going through all of my text messages and emails. I have set it up to erase when he gets in Wi-Fi but so far it hasn't erased. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My son gave me his iPhone, but it still has his Apple
my son gave me his iPhone, but it still has his Apple password. he told me to backup and reset. I backed up to ICloud and reset, but still get the message to enter my son's Apple Password … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Peral im pretty upset lol i was trying to restore my phone
hi peral im pretty upset lol i was trying to restore my phone and restored my husband phone on to my phone … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Cannot back it up to itunes because the computer is not
cannot back it up to itunes because the computer is not authorised and i cannot uthorise the computer bc the screen does not work at all … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,002 satisfied customers
My fiancée locked herself out of her iPhone. We had to do a
My fiancée locked herself out of her iPhone. We had to do a factory reset to unlock it. When we set it up again, we tried to "restore from iCloud" but it says her iCloud account is empty. There is not… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
I just got an Apple 5s on the 6 number securety code it has
I just got an Apple 5s on the 6 number securety code it has locked me out it tells me iPhone is disabled connect to iTunes I have on my old phone and I'm not sure what to do to get my new iPhone unloc… read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
My phone is an old flip phone that is nearly unusable. My
Hi, My phone is an old flip phone that is nearly unusable. My son has sent me (We live in different states) an old Apple iphone he no longer uses. Unfortunately...several months ago he sent me this sa… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I downloaded the 10.3 update to my ipad and iphone. ipad is
I downloaded the 10.3 update to my ipad and iphone. ipad is fine, but phone is locked on 6 digit code. i turned 2 way verifications off on ipad and its fine. but phone keeps asking for 6 digit code.it… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
Sent off to repair glass on front of iPhone. Forgot pass
Sent off to repair glass on front of iPhone. Forgot pass word. What next? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I went to use my iPhone this morning bought through Optus 5
I went to use my iPhone this morning bought through Optus 5 years ago and it has an activation lock on it and asking for my Apple ID and password ***** I have no idea what that is as I don't think I'v… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I am trying to log into iCloud and it said my Apple ID has
I am trying to log into iCloud and it said my Apple ID has been locked. It is the same password ***** my apple ID but I cant get into it. I changed my password. … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
iTunes could not connect to the iPhone “iPhone” because an
iTunes could not connect to the iPhone “iPhone” because an invalid response was received from the device. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My iPhone is now locked after too many incorrect password
My iPhone is now locked after too many incorrect password ***** How can I unlock the phone without visiting the Apple store or deleting all my contacts and photos? Thank you.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
my husbands iphone is locked by itunes, he passed away not
my husbands iphone is locked by itunes, he passed away not long ago and i wanted to use his iphone, because it is newer than mine. He was paying his itunes with a credit card but that was discontinued… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have purchased new iphones and ipads for my family but only
I have purchased new iphones and ipads for my family but only have one itunes username and password. I have two iphones and they are the same account. However, I bought my wife a new 4s and would like… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I bought an IPhone in the US last Christmas and am on an AT&T
I bought an IPhone in the US last Christmas and am on an AT&T family plan with my son. But I live in England, and I purchased another IPhone when I went back to England after Christmas to use there wi… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x