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They updated my phone while I was asleep they want the id I…

Customer Question
They updated my phone...

They updated my phone while I was asleep they want the id I had to open icloud I don't remember it

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

iPhone 6

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Sense last night

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Like what

Submitted: 6 months ago.Category: Mac
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Answered in 10 minutes by:
12/24/2017
Mac Support Specialist: Josh, Mac Support replied 6 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,926
Experience: 5 years as Network Admin, 10+ years of IT support
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I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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