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Trying to play games and when I want to buy more coins to…

Customer Question
Trying to play games...

Trying to play games and when I want to buy more coins to continue playing it tells me to contact you

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple IPad 3 generation

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

A couple of days I think I need to add credit card info but can,t figure where to do that

Submitted: 6 months ago.Category: Mac
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Answered in 10 hours by:
12/24/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,365
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

To add a credit card to the Apple Store using your iPad:

  • Open the Settings app on your iPad.
  • Select iTunes & App Stores
  • Your Apple ID will be at the top: tap on it.
  • On the pop-up, tap View Apple ID.
  • You’ll be prompted to enter your Apple ID password.
  • Tap Payment Information.
  • Here you can enter the payment information of the new credit card you want to use.
  • Once all the information is entered including the billing address associated with your credit card, tap Done at the top. And tap Done again to exit Apple ID Account Settings.

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Pete.

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