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I am trying to sign in to my apple account but I can't

Customer Question
I am trying to...

I am trying to sign in to my apple account but I can't remember my sigin id or pass word

Technician's Assistant: When did you last change your password ***** Apple ID?

I don't remember ever changing it I really don;t know if I have an account

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No because I can't ge tthat far, can we just establish a new account with a new pass word

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes i have updated pending but I need to sign in before I can update those apps

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
Just give me a pass word so i can get in to my Apple account
Answered in 2 hours by:
12/24/2017
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 7 months ago
I need a user ID and password ***** be able to access my Apple account
Mac Support Specialist: Josh, Mac Support replied 7 months ago

Do you know the email address on file with Apple ID?

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Customer reply replied 7 months ago
No
Mac Support Specialist: Josh, Mac Support replied 7 months ago

You can look up the Apple ID here: https://iforgot.apple.com/password/verify/appleid#!&section=appleid

Let me know when you have the Apple ID

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