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My wife bought a ipad mini wi-fi 16 gb modelA1432. I'm not…

Customer Question
My wife bought a...

My wife bought a ipad mini wi-fi 16 gb modelA1432

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I'm not sure could be google, or itunes, it was the one that came with the unit New.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

The ipad has gone into Activation Lock on its own, ane we don't Know the Apple Id or the Password

Submitted: 6 months ago.Category: Mac
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Answered in 13 hours by:
12/24/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,339
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

To recover the Apple ID and password, go to:

https://iforgot.apple.com/password/verify/appleid

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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