Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My ipad pro is blk and now, IOS 11.4.1, 1 hour, no
My ipad pro is blk and white now JA: What Operating System (OS) are you running on your iPad? Customer: IOS 11.4.1 JA: How long has this been going on with your iPad? What have you tried so far? Custo… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,870 satisfied customers
I have an old Mac desktop I acquired form work some time
Hi there. I have an old Mac desktop I acquired form work some time ago. I cant do software updates because the message shows up with "the software update server (apple.my former workplace) is not resp… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
149 satisfied customers
I'm on an IPad Pro 9.7. I recently accidently reversed all
Hi! I'm on an IPad Pro 9.7. I recently accidently reversed all the colors on my IPad. Siri brought back the white screen but I still have negative pictures, wallpaper etc. hope you can help? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Color gone now all black and on iPhone. Version 11.2.2. One
color gone now all black and white on iPhone JA: What Operating System (OS) are you running on your iPhone? Customer: version 11.2.2 JA: How long has this been going on with your iPhone? What have you… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I don't use siri -- entered my passcode and the code
I don't use siri -- entered my passcode and the code wouldn't appear on the screen as siri was on and I can' turn off. Also the phone had switched from residence wifi to att network … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
Earlier today i tried to update my iOS on my iPhone 7 plus
earlier today i tried to update my iOS on my iPhone 7 plus because my phone was glitching and now it has been stuck on the white apple logo loading screen for 11+ hours … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,710 satisfied customers
Thank u for your time, my mother passed away last september
sir thank u for your time, my mother passed away last september we went through her things and for sentimental value i will be using her phone however i dont know the pass code to get into the phone e… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
97 satisfied customers
The screen is in black and, but it is not selected as such
The screen is in black and white, but it is not selected as such in the settings … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
My iPhone's screen went black. the phone is on, it vibrates
my iPhone's screen went black. the phone is on, it vibrates when calls or texts some in, siri tries to talk to me.\ But I can't hard shut it down or regular Ooff … read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
I have a new iPhone 5S, and I did not choose the birthday
I have a new iPhone 5S, and I did not choose the birthday correctly in set up, and Now I am being asked to have a parent sign. However I am 63 years old! Help. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
IPad screen doing weird thing. on the home screen when i
iPad screen doing weird thing. on the home screen when i turn it on, there is a white rectangle around the time. on the "enter passcode" screen, there are white vertical lines going across the screen.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I turned off brightness some how and cant get the screen to
i turned off brightness some how and cant get the screen to light uo so i can turn it back on … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,710 satisfied customers
I'm an apple fan from the start. (Was on the 3rd row as a
I'm an apple fan from the start. (Was on the 3rd row as a journalist when Steve Jobs launched Mac.) I have an iPhone question. I have an iPhone 6+ and I often save time by dictating emails and texts t… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
I have an iPhone 4. While on Facebook, going from news feed
I have an iPhone 4. While on Facebook, going from news feed to my home page, the screen went black - it has very small (almost hard to detect) lines both vertical and horizontal. It will not reboot or… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
148 satisfied customers
I updated my Verizon iPhone4 system to version 5.0 (9A334).
I updated my Verizon iPhone4 system to version 5.0 (9A334). I have the Siri app on it but everytime I try to use it it opens with "Siri I'll be right with you then the message "Retrieval Failed,Siri c… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Aloha, I have the MLB radio app on my ipad. I have had no
Aloha, I have the MLB radio app on my ipad. I have had no problem listening to games until yesterday. When the pop-up screen "Gameday Audio" it is stuck in "StL vs. Bal...this game has no audio" That … read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
can yiu please tell me how to adjust the colour on my ipad
can yiu please tell me how to adjust the colour on my ipad as it is in a negative mode i.e. the cricketers trousers are blue/black. thanks… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,710 satisfied customers
I have an hp psc 950 all in one printer connected to my mac
I have an hp psc 950 all in one printer connected to my mac all of a sudden it stopped printing in color it prints everything in black and white. I print a test page and all the colors are fine if I m… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x