Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My outgoing emails are stuck in my Outbox. A couple of weeks
My outgoing emails are stuck in my Outbox JA: When was the last time you updated the Operating System (OS) on your Mac or device? Customer: A couple of weeks ago. I have High Sierra 10.13.2 JA: Anythi… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I forgot my password to open my mac book pro. How can I
I forgot my password ***** open my mac book pro. How can I retrieve my password … read more
Justin Johnson
Justin Johnson
Owner
2,708 satisfied customers
I have forgotten my itunes password and want to change it. I
Hi, I have forgotten my itunes password ***** want to change it. … read more
Justin Johnson
Justin Johnson
Owner
2,708 satisfied customers
My MacBook Pro is frozen (mouse will not move and screen
My MacBook Pro is frozen (mouse will not move and screen won't change) and it will not shut down when I hold the power button … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
I have a MacBook Pro (17-inch, Early 2011). Sierra 10.12.2,
2011 My issue is that I've just replaced the SATA HDD that sits in the old SuperDrive casing, as I have replaced the original HD with an SSD. So the SATA HDD that I've replaced now can't be initialised. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I was using an external USB drive and tried to copy a single
I was using an external USB drive and tried to copy a single file to my desktop. It was taking way too long and when it didn't fully copy ton the folder on the desktop, I threw it away. This apparentl… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi Mike, At the Library. Long story...not very computer
Hi Mike, At the Library. Long story...not very computer savvy at all. I accidentally deleted my iTunes and in an effort to restore it, I thought I would maybe download my backup on "My Passport". As "… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a desktop Mac OS 10.8.5, Quark 9.5.4.1. This is a new problem.
I have a desktop Mac OS 10.8.5, Quark 9.5.4.1. This is a new problem. When I try to open a Quark doc that I created a few months ago - or older - the app freezes and I have to Force Quit - every time … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am getting a bunch of kernel panic errors - or at least I
I am getting a bunch of kernel panic errors - or at least I was, I'm not sure it's still happening, but I presume it is and that Mountain Lion simply automatically reboots upon error instead of displa… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Macbook pro 15" 2011. Fan running high. Mac is sluggish and
Macbook pro 15" 2011. Fan running high. Mac is sluggish and freezes. Apps that use up CPU are divert, open director, ndns responde, etc. If I sudo kill "divert" everything turns to normal until it all… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Can you settle a dispute between my husband and me His
Can you settle a dispute between my husband and me? His (older) iMac started running really slow a couple of weeks ago; spinning rainbow for several seconds or minutes between web pages. (He *never* h… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi, Im hoping you can help me install Windows 7 64bit on my
Hi, I'm hoping you can help me install Windows 7 64bit on my late 2006 White Macbook (1.83Ghz Core 2 Duo, 4GB 667Mhz RAM, 500GM internal HDD, with Mac OS X 10.6.6), using a USB external optical drive … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
my laptop keeps freezing up. today im trying to work on a
my laptop keeps freezing up. today i'm trying to work on a document/make some changes to old documents and rename them and when i click on 'save as' it freezes and i have to force quit. over the past … read more
Brian
Brian
Apple Consultant. FileMaker Developer.
Some college
69 satisfied customers
my macbook pro battery, (about one year old on a 4 year old
my macbook pro battery, (about one year old on a 4 year old computer, dies too soon, heats up when the mac is asleep or being charged. Also, the computer used to wake up from sleep when I opened it. T… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Hi, long term mac user here. I downloaded and installed the
Hi, long term mac user here. I downloaded and installed the latest version of iTunes. It hangs on "updating iTunes library". I have a fairly large library. I'm a pro DJ / Musician. I've read that I ca… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I keep getting a message there is a problem deleting the file
I keep getting a message "there is a problem deleting the file "About your iDisk.rtf" What can I do?… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
cannot unmount my external Iomega hard drive on Macintosh -
cannot unmount my external Iomega hard drive on Macintosh - tried using disk utility and disk warrior but no success… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
When I click Network in the system preferences window I keep
When I click "Network" in the system preferences window I keep getting a window that says "Your network settings have been changed by another application." As far as I know I haven't made any such cha… read more
The MacWhisperer
The MacWhisperer
Bachelor's Degree
162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x