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I have not used my Apple password for some years and now I
I have not used my Apple password ***** some years and now I do not remember it. Also my credit card has changed and I do not know how to add this. Reason for this as I have a new I phone … read more
Jon
Jon
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Older iPhone 5S asking for my iTunes password. Can't
Older iPhone 5S asking for my iTunes password. Can't remember the old password. Have been typing in 'newer' one, with no luck … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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My spouse has passed away and he had an iPhone 5S that i do
My spouse has passed away and he had an iPhone 5S that i do not know the password ***** get into the phone. The apple id is***@******.***. … read more
Jon
Jon
Bachelors Degree
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I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
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Jon
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Somehow I forgot or changed or lost my password and can't
Somehow I forgot or changed or lost my password ***** can't figure out how to change it or reset it … read more
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I have an IPhone6 and and IPad. over time i have had to
I have an IPhone6 and and IPad. over time i have had to change my password. I believe i know what it is. I also have on older Iphone 5 which is seldom sue but want to have it as a second device with a… read more
Jon
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We have an apple ipod that we have not used for a while and
Hi we have an apple ipod that we have not used for a while and now can not remeber the account and password ***** was set up on it we think the email was [email protected],org,nz but cannot recall the passwor… read more
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Jon
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Forgot my password and can't get to the page to reset, We
Forgot my password ***** can't get to the page to reset … read more
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The apple id is wrong in my I phone. i cant change it. The
the apple id is wrong in my I phone. i cant change it … read more
Jon
Jon
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I have not used my ipad for some time now and when I went to
I have not used my ipad for some time now and when I went to log on it asked me for password ***** order to activate my device. It is an old ipad 16gb and the apple id that i have is***@******.*** and… read more
Jon
Jon
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I am unable to sign in to apps store, I forgot my password.
I am unable to sign in to apps store, I forgot my password … read more
Jon
Jon
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I HAVE AN OLDER IPAD AND I HAVE BEEN ASKED FOR APPLE id AND
i HAVE AN OLDER IPAD AND I HAVE BEEN ASKED FOR APPLE id AND PASSWORD ***** I PUT IN THE WRONG PASSWORD ***** THAN THE REQUIRED NUMBER OF TIMES AND NOW IT WONT DO ANYTHING. … read more
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I don't know how to reset my Apple ID pass word I have
I don't know how to reset my Apple ID pass word I have forgotten it … read more
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I forgot my password on my Ipad 2. I know my apple ID but
I know my apple ID but can't remember when I changed password ***** this ipad since I have not used it in 1 1/2 yrrs … read more
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Jon
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Cannot sign in to my account with new I tune card ,will not
Cannot sign in to my account with new I tune card ,will not accept my password … read more
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I accidentally did a restore to my last backup, which was
I accidentally did a restore to my last backup, which was two years ago. What I wanted to do was to upload my recent pictures and videos. Those, my notes, items in my calendar, some contacts, text mes… read more
Mike
Mike
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I can't get my email because my Apple ID has not been verified you sent me an email to verify but I can't receive emails can you texts me the verification… read more
Viet - Computer Tech
Viet - Computer Tech
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Itunes says I cant make a purchase. I have changed all the passwords
Itunes says I can't make a purchase. I have changed all the passwords on computer, ipad, Iphone and icloud..… read more
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Daniel
Mac Genius
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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