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I keep seeing nothing but light teaxt on Safari. Not true…

Customer Question
I keep seeing nothing...

I keep seeing nothing but light gray teaxt on Safari. Not true when I log in to Scottrde or TDAmeritrade. Can I make Safari always default to black text?

Technician's Assistant: When did you last update Safari?

Don't remember

Technician's Assistant: What have you tried so far with your Safari?

Looked yhrough the preferences options, and found nothing that points to viewing text or formatting.

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
12/23/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

Which Operating system are you running?

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Customer reply replied 6 months ago
10.12.6
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

Have you tried resetting safari?

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Customer reply replied 6 months ago
No. But I have not messed with Safari since the last OS system "updates". Did Apple mess it up back then?
Customer reply replied 6 months ago
If I reset Safari now, I will lose my connection with you, and not be able to pay the rest of what I owe you???
Customer reply replied 6 months ago
Are you still there?
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

Can you send here a screenshot of safari showing light gray text?

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Customer reply replied 6 months ago
I forget what keys to use to capture a screen shot.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago
  1. Press Shift-Command (⌘)-3.
  2. Find the screenshot as a .png file on your desktop.
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Customer reply replied 6 months ago
OK I have the screen shot file which includes some very light text, and some not so light text. But I prefer all black. I can right click and copy the .png file. Can I paste it here?
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

Upload file here using the attachment icon on your screen

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Customer reply replied 6 months ago
I just copied it on to the screen on the Mac. And clicked on the send box.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago
  1. Open Safari
  2. Press Option-Command-Plus sign (+)
  3. Check the text
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Customer reply replied 6 months ago
I just got out of Safari because I was all tangled up. Will now do as you said.
Customer reply replied 6 months ago
That just increased the font size. But I still get both black and gray text.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

Which website are you visiting?

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Customer reply replied 6 months ago
investiv.co/products
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 6 months ago

The issue is not with Safari the website text is in grey clolor

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