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Ipad disabled connect to iTunes, I have very little computer…

Customer Question
Second opinion] ipad disabled...

Second opinion] ipad disabled connect to iTunes, I have very little computer knowledge sorry

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I don't even no what that means, sorry

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I brand new device

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thank you

Submitted: 7 months ago.Category: Mac
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Answered in 4 hours by:
12/23/2017
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,625
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

You can recover the iPad by connecting it to the computer that it was originally set up with, and start iTunes to run the recovery process.

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