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I have a new powerpoint icon on my mac and it is asking me…

Customer Question
I have a new...

I have a new powerpoint icon on my mac and it is asking me to subscribe to office 365. I can't access any of my files. What gives?

Technician's Assistant: When did you last update your PowerPoint?

Never it came with my mac.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Word and excel have not been affected.

Submitted: 6 months ago.Category: Mac
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Answered in 2 hours by:
12/23/2017
Mac Support Specialist: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Mac Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

When did this Office issue first start? Which version of Office, e.g. 2008, 2011, is installed?

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