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I am being charged on my visa monthly for apple iTunes.

Customer Question
I am being charged...

I am being charged on my visa monthly for apple iTunes. Please cancel this service.

Technician's Assistant: When did you last update iTunes?

A few years ago

Technician's Assistant: What have you tried so far with your iTunes?

Downloading music to my iPod but haven't done this in years. My husband noticed that my visa is being charged $1.46 each month for a service that I haven't used in probably four years or more.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, I don't think so.

Submitted: 1 month ago.Category: Mac
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Answered in 4 minutes by:
12/23/2017
Mac Support Specialist: GeekGal, Computer Support Specialist replied 1 month ago
GeekGal
GeekGal, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,546
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. Please give me just a moment to review your question.

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Mac Support Specialist: GeekGal, Computer Support Specialist replied 1 month ago

Is your iPod an Ipod Touch?

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Mike
Mike
Mike, Mac Medic
Category: Mac
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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