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Need help with a pdf file down loading. Mac qp0152305pe 2009…

Customer Question
Need help with a...

Need help with a pdf file down loading

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Mac qp0152305pe 2009 i have a case number *****

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

I need to update my mac os to the lates mac os x snow leopard

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Ihave a password ***** they gave me

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
i need to update mac os x snow leopard or later ( license _900004_966397 an a password ***** ) what do i need to do my mac year 2009 motal
Answered in 4 hours by:
12/23/2017
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,383
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

What difficulty are you having downloading the PDF file?

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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