Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I updated my Iphone and it is asking for Apple ID. It has my
I updated my Iphone and it is asking for Apple ID. It has my OLD email address attached to it? … read more
Jon
Jon
Bachelors Degree
904 satisfied customers
I forgot my passcode and had to go into Apple store to reset
Hi, I forgot my passcode and had to go into Apple store to reset my phone and last backup. Now my apps under the last passcode will not load because I forgot the last passcode … read more
Jon
Jon
Bachelors Degree
904 satisfied customers
I just got my wife a 2nd Hand iPhone7 I backed up her old 5
I just got my wife a 2nd Hand iPhone7 I backed up her old 5 and restored it on the new one It keeps coming up with a msg to login to and Apple ID of Mine***@******.*** and asking for the password ****… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
I installed a new SSD in my 2011 IMAC and used the last Time
I installed a new SSD in my 2011 IMAC and used the last Time Machine backup to restore everything. All appears to be running well except Time Machine only shows the last backup. The files are still on… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,955 satisfied customers
I have my old iphone (I think 4) and I need to get all my
I have my old iphone (I think 4) and I need to get all my photos/videos off of it. It is no longer "in service" but I can power it up. I can not remember the passcode to get into the phone so I can no… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I forgot my Apple ID and password. Can you help me? It's
I forgot my Apple ID and password. Can you help me? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I am trying to take a backup copy of photos from iphone6
I am trying to take a backup copy of photos from iphone6 onto mac using image capture : Getting "cannot be viewed or imported because the iPhone is locked with a passcode"- but phone is unlocked … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I have iPhone 7 stuck on updating iCloud settings. just
i have iPhone 7 stuck on updating iCloud settings. … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,955 satisfied customers
We have a company MacBook Pro (S/N C02LW51FFD59) that was
We have a company MacBook Pro (S/N C02LW51FFD59) that was setup by a remote user to use their personal Apple ID. Is there a straight forward way to change the Apple ID associated with a machine that d… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I plugged my iPhone 6 into my mac (which I haven't done in a
I plugged my iPhone 6 into my mac (which I haven't done in a while!) and I accidentally restored it to my old iPhone. Lost recent contact/calendar/photos/everything from the last year...anyway I can u… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,955 satisfied customers
I have a LaCie USB 2.0 2TB that is locked due to a password
hello I have a LaCie USB 2.0 2TB that is locked due to a password ***** I do not have or forgot. I need to learn how to reset this password ***** access my files and restore my time machine backups so… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I did a clean reinstall of OS 10.10.3 on my 2012 Mac Pro. I
I did a clean reinstall of OS 10.10.3 on my 2012 Mac Pro. I want to reconnect my time machine to the old files. I all ready did a backup of the new OS but I am not able to get to the old files of whic… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
had working Imac OS 10.5.8 with time machine and external time
had working Imac OS 10.5.8 with time machine and external time capsule on local network. Has been workin ok for 12 months until someone added files to time machine disk. have deleted wrong files so on… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I recently put a new HD on my iMac and Im coming across error
I recently put a new HD on my iMac and I'm coming across error messages saying I don't have permission. Is there a setting I can change to allow myself to access everything? For example: I tried updat… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi- recently upgraded my old G5 Imac running 10.5.2 to new
Hi- recently upgraded my old G5 Imac running 10.5.2 to new duo core Imac running 10.6.2. Was amazing when I did the upgrade off timemacnine, but then have tried to trash some of the old timemachine fi… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi - My Macbook Pro (OS 10.5.something) is at the repair
Hi - My Macbook Pro (OS 10.5.something) is at the repair shop waiting for a new motherboard. I won't get it back for at least a week. In the meantime, I have the time capsule for with all the backup, … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I was losing gigs on my Mac G5. I thought it was a Time Machine
I was losing gigs on my Mac G5. I thought it was a Time Machine issue and I stupidly changed my Time Machine to an external hard drive I have with all my files. Now when I try to open this external ha… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a 1-year old iMac and use Safari but cant access the
I have a 1-year old iMac and use Safari but can't access the internet, off and on the past two days but can receive and send emails. I also have netscape which I am using now!… read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x