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ICloud continues to duplicate & triple etc. my photos. I
iCloud continues to duplicate & triple etc. my photos. I have spent many hours removing duplicates and thought I had unblock my photos from iCloud in preferences. The same problem occurs in my iPhone.… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Wife and I went to the Verizon store yesterday and picked up
Hello again David. Wife and I went to the Verizon store yesterday and picked up an iPhone 8 and an iPad, both for her. The Rep. we worked with advised us not to relaod the new iPad with the old iPad s… read more
David
David
Mac Support Specialist
Bachelor's Degree
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I created a movie with the imovie app on my iphone 8. It
I created a movie with the imovie app on my iphone 8. It says the video files are deleted but I can't find them in the photos app trash folder. Can you help? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
Getting message "your. Storage is full or almost full." In
Getting message "your. Storage is full or almost full." In settings I arranged for additional storage, $2.99 per month. That is done. Still getting the messages your storage is full. What do I do? … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have a iPhone 5s and wish to move photos from Photos on my
I have a iPhone 5s and wish to move photos from Photos on my i Mac running High Sierra to the phone. I was told I just drag and drop but that does not work... I want to create albums on the iMac and p… read more
Jon
Jon
Bachelors Degree
844 satisfied customers
I just got my new iMac and had all of my files transferred
I just got my new iMac and had all of my files transferred but am having trouble locating all of my photos that were in my iphoto files on my old iMac … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have an iMac and iPad. There were too many photos on the
I have an iMac and iPad. There were too many photos on the iPad -- was using up all capacity. But I wanted to save them. i was told if I deleted them on the iPad -- but then retrieved them on the iMac… read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
I'm a Mac user and am at the stage where I'm looking at
I'm a Mac user and am at the stage where I'm looking at multiple back up options as my iMac is getting old and has a lot of information on it. At the moment I've got 2 Carbon Copy Clones, another sepa… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
How much does your advice cost? okay...how do i get started,
this is an old machine i purchased from a repair shop ...it keep it at my cabin....I've recently installed satellite internet and am updating the machine....more I've run into a problem with iPhoto and photo....iphoto is inoperable and photo doesn't appear under applications... … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Always say storage is full, when it's not, i think it's a 6.
always say storage is full, when it's not JA: What's the make/model of your device? How old is it? Customer: i think it's a 6. It is 2 years old JA: How long has this been going on? What troubleshooti… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I need to remove some photos to free up some space, what do
I need to remove some photos to free up some space, what do I do? I have photos in Albums, but the originals are still all there, and there are heaps. … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I want to remove the photos from my icloud account to my
I want to remove the photos from my icloud account to my hard drive, and free up space in my icloud. I want to remove them in bulk. I seem to be able to download them only one at a time.… read more
Ashik
Ashik
Master's Degree
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I want to remove music and pictures from the iphone5 to the
I want to remove music and pictures from the iphone5 to the windows computer. … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
O is completely frozen in the middle of 3 days making an
o is completely frozen in the middle of 3 days making an i-photo book on Japan, the rest of the iMac works, how do I unfreeze it without loosing my photo book half finished? … read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
My name is ***** *****. I have an external hard disc with my
Hi, My name is ***** *****. I have an external hard disc with my iPhotos content stored on it. This disc and its content have been perfectly happy being used with my MacBookPro (15 inch, 2015) in my f… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I previously had iphoto and had photos on my imac taken with
I previously had iphoto and had photos on my imac taken with both my phone and a digital camera. It looks like when synced I can see all pictures on my phone. I since have upgraded to yosemiti and los… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I know Apple and Mac products dont necessarily play well.
I know Apple and Mac products don't necessarily play well. I have all apple devices. My iphone5 says I have 5000 plus photos. I want to make sure all my photos to date are saved in the cloud somewhere… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have both iPad and iMac signed-up for iCloud. My understanding
I have both iPad and iMac signed-up for iCloud. My understanding is that this is my automatic file (at least Pages) savings bank in the sky. I'm told that not only are files automatically saved to the… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
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Mike

Mike

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Daniel

Daniel

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John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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