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I forgot the Appple I’d and the password. Well I don’t know…

Customer Question
I forgot the Appple...

I forgot the Appple I’d and the password

Technician's Assistant: When did you last change your password ***** Apple ID?

Well I don’t know what I move to the cell is just got lok

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I’m using my other cell now because on my other a won’t letme do anything

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just wanna be able to get into my cell

Submitted: 5 months ago.Category: Mac
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Customer reply replied 5 months ago
Do I can do something about it ?? To get it fix??
Answered in 15 hours by:
12/23/2017
Mac Support Specialist: Russell H., Long-time Computer Expert replied 5 months ago
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,421
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer question.

To recover first your Apple ID, then its password ***** go to this page:

https://iforgot.apple.com/appleid#!&section=appleid

and follow the process it recommends, to recover your Apple ID.

Then with your Apple ID, you go to this page and follow its process, to recover your Apple ID's password:

https://iforgot.apple.com/password/verify/appleid

and enter your Apple ID there, and then click on 'Continue'.

- If this answers your question, please rate my answer. A five-star rating would be appreciated!
(If you need more info, or have any comments, use Reply To Expert to respond.)
Thanks.

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Russell H.
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,421
12,421 Satisfied Customers
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.

Russell H. is online now

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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