Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Its Ivo here...how do I or can you help me back up all my…

Customer Question
Hi there Mike,,its Ivo...

Hi there Mike,,its Ivo here...how do I or can you help me back up all my data and apps to my storage then I want to reboot my device its run out of gigs,,when I try to do it I fail,,,I'm a fisherman mick I just muck around on these things...help

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Ok I think it's 10.9 ...it won't up date to 11 plus..my I pod does but my I pod dosnt

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Just the normal back up...I bought 100 gigs but when I want to back up it goes to google drive,,,god nose how that happened..now I've got two bills and two back up acc...I'm useless sorry,,can we fix

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just want to be secure when I pay my crew with the banks and help me please choose the right virus thingamajig,,,and my m slow at tying sorry,,I just want to be secure mainly my most worry,,,I do pays and I here there's naughty people out there,,,but it's the quickest way for my crew to get paid..okthankyou

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 day by:
12/24/2017
Mac Support Specialist: Josh, Mac Support replied 4 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,715
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Mac Question
Customer reply replied 4 months ago
i am and they made me pay 50 bucks and have nothing to show for it yet...it's Xmas man..everybody has got somewhere to go or be..I'm cool..you must have things to do...why don't we get in touch after the silky season and go from there...I've got a be somewhere to.....it's simple for me Josh...I use the internet banking to pay my employees...and the rest is just surfing the net....all I want is security but got no ideas how because there's millions of apps out there and they all want spundula but are they any good....it saves me mega time mega buying paying my boys this way..just make me safe..I don't want anybody stealing muy hard earned bucks....how's that sound Joshua tree..ha
Customer reply replied 4 months ago
i am and they made me pay 50 bucks and have nothing to show for it yet...it's Xmas man..everybody has got somewhere to go or be..I'm cool..you must have things to do...why don't we get in touch after the silky season and go from there...I've got a be somewhere to.....it's simple for me Josh...I use the internet banking to pay my employees...and the rest is just surfing the net....all I want is security but got no ideas how because there's millions of apps out there and they all want spundula but are they any good....it saves me mega time mega buying paying my boys this way..just make me safe..I don't want anybody stealing muy hard earned bucks....how's that sound Joshua tree..ha.....did you get this message..I played 50 bucks testy...what was that for
Mac Support Specialist: Josh, Mac Support replied 4 months ago

Your iPhone should already automatically back up to the iCloud.

Ask Your Own Mac Question
Mac Support Specialist: Josh, Mac Support replied 4 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

Ask Your Own Mac Question
Was this answer helpful?
Ask Josh Your Own Question
Josh
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,715
21,715 Satisfied Customers
Experience: 5 years as Network Admin, 10+ years of IT support

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I do not seem to find the iCloud icon under settings. Iphone
I do not seem to find the iCloud icon under settings … read more
Jon
Jon
Bachelors Degree
596 satisfied customers
My iPhone says it is locked out when I try to add iCloud
My iPhone says it is locked out when I try to add iCloud space. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My phone is stating that my icloud has been disabled. Iphone
My phone is stating that my icloud has been disabled … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
99 satisfied customers
How i increase icloud capacity. Iphone s6. Need more
how i increase icloud capacity JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iphone s6 JA: How long has this been going on with your iPhone? What hav… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
My iPhone iCloud lock how to unlock please. I buy from
I buy from Facebook but can't use it because the iCloud lock … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
I have to get my daughter's iPhone offline on icloud but she
I have to get my daughter's iPhone offline on icloud but she doesn't remember any info she used to get on...can you help me … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
92 satisfied customers
I forgot my iCloud information. It's an iPhone 5s. I gave it
I gave it to my daughter in law and it won't let her activate it without my icloud … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
It keeps asking for iCloud email and password on my iPhone
It keeps asking for iCloud email and password ***** my iPhone and ipad … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
I need to buy more iCloud storage. I have an iphone and
I have tried to buy more storage through my iCloud account … read more
Justin Johnson
Justin Johnson
Founder
1,854 satisfied customers
I have to set up a new iphone and my icloud/apple is asking
I have to set up a new iphone and my icloud/apple is asking for a two step ID, it's texting me a code which I'm not getting because the phone isn't set up I'm going in circles The sim card isn't in be… read more
Justin Johnson
Justin Johnson
Founder
1,854 satisfied customers
I cannot agree to iCloud new terms on iPad, Mac or iPhone.
I cannot agree to iCloud new terms on iPad, Mac or iPhone. Help … read more
Josh
Josh
Mac Support
21,715 satisfied customers
New iPhone X. Trying to set up the phone using iCloud for
New iPhone X. Trying to set up the phone using iCloud for Windows. mPhone says Account Recovery in process status info will be available in 24 hours. HELP! … read more
Justin Johnson
Justin Johnson
Founder
1,854 satisfied customers
My iPhone is locked up,I removed it from iCloud and now I
my iPhone is locked up,I removed it from iCloud and now I get messages to fix system preferences, help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
My iCloud password. IPhone 7 Plus. About a year and it won't
About a year and it won't let change my password ***** all my stuff is deleting because I can't change password ***** keep on saying 9 days … read more
Michael
Michael
CEO
Master\u0027s Degree
177 satisfied customers
I'm receiving a charge on iPhone dealing with the iCloud or
I'm receiving a charge on iPhone dealing with the iCloud or a game or something ordered , and it wasn't by myself, I'm tryna stop this and it's telling me I have 24 hrs to cancel it. Need your assista… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
459 satisfied customers
Re my Icloud contacts iphone and PC: They are not syncing. I
Re my Icloud contacts iphone and PC: They are not syncing. … read more
Justin Johnson
Justin Johnson
Founder
1,854 satisfied customers
I lost my contacts on my iphone by deleting the icloud. Can
I lost my contacts on my iphone by deleting the icloud. Can I get the contacts back? … read more
Justin Johnson
Justin Johnson
Founder
1,854 satisfied customers
I am trying to download from iCloud iPhone 6 to new iPhone
I am trying to download from iCloud iPhone 6 to new iPhone 8 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x