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I have an old Apple ID account that keeps asking for a
I have an old Apple ID account that keeps asking for a password. How can I remove it permanently … read more
Jon
Jon
Bachelors Degree
840 satisfied customers
I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
Jon
Jon
Bachelors Degree
840 satisfied customers
I cannot sign out of iCloud on either of my iPads, The first
The first one is an iPad2 OS 9.3.6. I changed the AppleID a while ago and didn't read that you had to sign out of all your devices. … read more
Jon
Jon
Bachelors Degree
840 satisfied customers
I have an iPad that is about 3 years old. I have not used it
I have an iPad that is about 3 years old. I have not used it for awhile. I am not able to recall the password, but I do have the user name. Can you help me set up a new password? … read more
Justin Johnson
Justin Johnson
Owner
3,006 satisfied customers
Out of nowhere suddenly my iPad tells me activation is
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Richard
Richard
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IT Manager, Consultant
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My IPad 2 has just been updated and restored to factory
My IPad 2 has just been updated and restored to factory setting. No data on the IPad. However the IPad is still associated with an old Apple ID that I deleted years ago. So when I try to enter the new… read more
Justin Johnson
Justin Johnson
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I have a new ipad. I have no idea what the password is on my
I have a new ipad. I have no idea what the password ***** ***** my old ipad that i set up years and years ago. Is there a way I use a new password? … read more
Josh
Josh
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22,962 satisfied customers
My iPhone5 apple id has been hacked. I need help to change
Hi Mike, my iPhone5 apple id has been hacked. I need help to change the apple id to another one. I don't know the password ***** it has probably been changed a lot of times by the person who hacked my… read more
John Lohr
John Lohr
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Teaching Certification
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This morning my Apple iPad wants an apple ID, very unusual,
Hi, This morning my Apple iPad wants an apple ID, very unusual, normally I just put my 4 digit in and away I go. My granddaughter originally set it up for me a few years ago and now not quite sure wha… read more
Mr.Med
Mr.Med
1,340 satisfied customers
I have accidently locked my I pad and can't remember my old
I have accidently locked my I pad and can't remember my old password. I have had 3 brain surgeries and just can't remember … read more
Mr.Med
Mr.Med
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My ipad has locked me out. i need help in the activation to
My ipad has locked me out. i need help in the activation to get into it. i all have an apple macbook and an iPhone. i just reset my apple password ***** nothing seems to work on the old iPad. I have t… read more
Richard
Richard
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I RECENTLY EXPERIENCED FLASHES ON MY IPAD THEN THE SCREEN
I RECENTLY EXPERIENCED FLASHES ON MY IPAD THEN THE SCREEN TURNS BLACK AND THE APPLE ICON SHOWS UP AND I HAVE TO RESTART. DO I HAVE TO MAKE AN APPOINTMENT WITH APPLE STORE? … read more
Josh
Josh
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22,962 satisfied customers
Old ipad has activation lock screen asking for password and
old ipad has activation lock screen asking for password ***** apple id used to set up the device. we don't remember the pasword no longer use the email account linked to that apple ID so can't reset t… read more
Dustin
Dustin
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I am a 77 year old woman who updated her ipad and iphone and
I am a 77 year old woman who updated her ipad and iphone and now it will not work until I put in my Apple ID and password. I do not know that. Help me. I need my phone and ipad.… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
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Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
I believe I have a genertion 1 Ipad ?? been 3 or 4 years
I believe I have a genertion 1 Ipad ?? been 3 or 4 years ago but on netflix when I try to open it it says I need update os5.2 where can I find the update?? I looked in itunes and it note there??… read more
CompExpert
CompExpert
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Associate Degree
933 satisfied customers
I have new ipad 2. Doing initial setup. I have home AT&T
I have new ipad 2. Doing initial setup. I have home AT&T Uverse; phone, TV, and Internet On the bottom of my Internet 2wire "thing" I have a password XXXXX on the bottom that contains all numbers. I e… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have the apps on my screen but nothing is downloaded and
I have the apps on my screen but nothing is downloaded and its not charging. what is happening how do i pick tunes and why isnt it charging is anybody there?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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David

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Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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