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I need help resetting my apple ID password on. Months ago.

Customer Question
Hi! I need...

Hi! I need help resetting my apple ID password ********@******.***

Technician's Assistant: When did you last change your password ***** Apple ID?

Months ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Not yet

Submitted: 7 months ago.Category: Mac
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Answered in 17 minutes by:
12/22/2017
Mac Support Specialist: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Mac
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer.

Before we proceed with any troubleshooting,please let me know your first and last name.

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Customer reply replied 7 months ago

don ******

Mac Support Specialist: Suhasini Velu,
 replied 7 months ago

Thank you.

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Customer reply replied 7 months ago
I just need to change my password
Mac Support Specialist: Suhasini Velu,
 replied 7 months ago

It says no matching apple id found for this email and name.

Is there another email associated with apple?

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