Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do I transfer photos from my phone into my computer? 5S.

Customer Question
How do I transfer...

How do I transfer photos from my phone into my computer?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

5S

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I have never transfered any photos. It's at least 3 years.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I'd like to transfer my contacts & phone numbers

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
12/22/2017
Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 7 months ago
AnswersByEric
AnswersByEric, Computer Support Specialist
Category: Mac
Satisfied Customers: 5,186
Experience: Over 10 yrs of electronics support and software development.
Verified

Hi! I'm Eric and I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:

  • Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.
  • Please keep this browser open. If you close it, open your email to find links back to this question.
  • I will keep helping you until you're satisfied, please ask as many follow up questions as you need by replying below.
Ask Your Own Mac Question
Mac Support Specialist: AnswersByEric, Computer Support Specialist replied 7 months ago

Good morning,

After you read my initial response to you above(please do!), reply and clarify for me, is it the iPhone 5S that you are using?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My iPhone 5s has shut down and I can't reboot it. Tried to
My iPhone 5s has shut down and I can't reboot it. Tried to sinc to iTunes and update but it wouldn't let me. Now only see symbol of charging cord with iTunes logo. I'm beside myself! Please help. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have gotten several phone calls today saying that my
I have gotten several phone calls today saying that my ICloud account was breeched and do not use any of my Apple devices (but I am now) until I've called customer support. They have given me a number… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
Ashik, What do you think of the iPhone 10? Pros and cons? I
Good Morning, Ashik,What do you think of the iPhone 10? Pros and cons? I guess one of the pro's is the camera. What else is amazing to merit the rich price tag? Being new, is it going to be problemati… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My daughter bought an iPhone 5S in 2013 through her partner,
My daughter bought an iPhone 5S in 2013 through her partner, GT Fenner, in an O2 shop in Sutton, Surrey England. Unfortunately, my daughter passed away last year on July 2 2016. I have been trying for… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
Purchased from Verizon, Iphone 6s. Want to transfer 5s info
purchased from Verizon, Iphone 6s. Want to transfer 5s info to the new phone. hung up and circles around. getting nowhere! … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I just got a new Iphone 5S and I need to be able to download
I just got a new Iphone 5S and I need to be able to download the pictures on to my computer and My computer is not recognizing the phone like it did my other I phone. can you please help me with this … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My daughter's IPhone 5S won't turn on. At All. I've tried
My daughter's IPhone 5S won't turn on. At All. I've tried charging it, tried holding down all the buttons for 10 seconds, I've tried the home and power button for 3 seconds... I'm at a loss of what to… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
How do I delete photos from my iphone 5s that were synced
How do I delete photos from my iphone 5s that were synced from a computer I no longer own? I've tried changing the sync from folder, but it didn't help because no photos have been synced from that com… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My iphone 5S is sick, so I bought a new iphone 6S at Verizon
My iphone 5S is sick, so I bought a new iphone 6S at Verizon store. When the VZ tech assisted me to transfer 5S data to 6S, we encountered a problem at the outset. Problem: My 5S has encryption from m… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Upgraded to 6s and in transfer of data lost all text
upgraded to 6s and in transfer of data lost all text messages - critically important to retrieve.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I uploaded Yosemite on my mac book air ...and since then I m
Hi there, I uploaded Yosemite on my mac book air ...and since then I m so unhappy . I cannot upgrade Iphoto - it keeps telling me it s not possible when i m on skype and i won't to attach a photo i ca… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
, I have an iPod (80GB) (not an iPod touch) that I have
Hello, I have an iPod (80GB) (not an iPod touch) that I have had for years. It was synced to a desktop PC which crashed last fall. My new computer is a MacBook Air (love it!) and I own an iPhone 5s. I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I de-active my iPhone 4s before transferring all my info(photos,
I de-active my iPhone 4s before transferring all my info(photos, music videos) to my new 5s, what can I do??… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I would like to back up an Iphone 4S to the cloud and reinstall
I would like to back up an Iphone 4S to the cloud and reinstall it to an Iphone 5S My calendar and notes are critical. I watched an apple tutorial and I did not want to take any chances with losing st… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iPhone 5s and have had it less than a year. Recently
I have an iPhone 5s and have had it less than a year. Recently a pink and black plaid screen appears over my regular screen. I have been reading about software malfunctions in the iPhones 5 and 5s. Wh… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I just got the Iphone 5s yesterday and transfered all my pics
I just got the Iphone 5s yesterday and transfered all my pics from my 4s to the new 5s and when I got home and plugged it into itunes I accidentaly selected restore instead of new phone and now all my… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
John T. F., You helped me with several software questions
John T. F., You helped me with several software questions recently and now I have another one. I am having trouble navigating several websites that require newer versions of browser software than mine… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have the new iphone 5 and am not a techie. Somehow I loaded
I have the new iphone 5 and am not a techie. Somehow I loaded on 3 sets of all my pictures that I had uploaded to my computer and a flash drive, then deleted from my previous iphone before I backed it… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x