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I have Parkinson's and it is difficult to type.. can someone…

Customer Question
I have Parkinson's and...

I have Parkinson's and it is difficult to type.. can someone call me. I am having a problem installing microsoft 365 on my Mac

Technician's Assistant: What Operating System (OS) are you running on your Mac?

10.13.2

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Just auto installed this morning and received first month than $6.99 per month offer from MS. It will not install (keep getting retry) and I cannot use my old EXCEL format (will not allow saving or editing)

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No thanks

Submitted: 1 month ago.Category: Mac
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Answered in 2 hours by:
12/22/2017
Mac Support Specialist: Ashik, Mac Technician replied 1 month ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11,716
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version Office were you using on it ?

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Mike
Mike, Mac Medic
Category: Mac
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