Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My son put in an apple ID to my Ipad and doesn't remember
My son put in an apple ID to my Ipad and doesn't remember what it is. How do I get it unlocked. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
267 satisfied customers
I cannot sign in using my password. Cannot sign in. Apple
I cannot sign in using my password JA: What exactly are you having trouble accessing? Customer: Cannot sign in JA: What's the brand and model of your computer? And the Operating System (OS)? Customer:… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
Haven't been able to access my MacBook Air for quite a
Haven't been able to access my MacBook Air for quite a while. It doesn't recognize my password. Now I'm not sure I remember it correctly anymore. Would it use the same password ***** my iPhone and iPa… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I'm just trying to recover my password. Here is the problem.
Here is the problem. I am charged .99 a month for extra ICloud storage. In Maybe Nov or Dec my expiration date expired. I had to give née expiration date or maybe lose my photos. What I thought was my password *****'t work. I tried to change my password ***** as I went thru the steps, apple would send me a verification code to use. I'd put it in immediately and would get a message saying the code was invalid. This happened over and over with the code being called invalid each time. I took the phone to my daughter and she somehow got the new expiration date of the credit card in. But I still didn't have a new password. But that was ok because I never buy anything from apple and it wouldn't be a problem til the new credit card was ready to expire, which wouldn't be for years. Then, wouldn't you know it, I was in the hospital and the new card came up missing. I had to cancel the card, which I'd had for years, and get a new #. Well, that started the entire process all over again. With apple telling me the verification code they had just given me was invalid. Repeatedly. So I've been waiting 2 weeks for this message to begin recovery. And this is where I am. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Google authenticaor won't work, mac, no but I got a new
no but I got a new iPhone and cleared the old one (mistake). I was able to get the G. Auth. apps set up but they will not work with my accounts. … read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
I can't remember my apple id and can't order anymore games
I can't remember my apple id and can't order anymore games etc … read more
Jon
Jon
Bachelors Degree
790 satisfied customers
I have a refurbished Apple MacBook Air. I cannot connect to
I have a refurbished Apple MacBook Air. I cannot connect to the internet because ICloud wants to use the login keychain. I can't remember the password. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I am unable to receive my mail. My son usually sets it all
I am unable to receive my mail. My son usually sets it all up for me but he is out-of-town until Friday. I need to learn the process.my self. We recently set a new password, but it doesn't work. … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I'm trying to setup an email account in Outlook but keep
I'm trying to setup an email account in Outlook but keep getting an authentication failed error … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I just installed Sierra. But now I can't log in past the log
I just installed Sierra. But now I can't log in past the log in page. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am unable to see some of my skype contacts. l Some are o.k.
I am unable to see some of my skype contacts. l Some are o.k. ? an update recently which I didn't use. I am a mature user and relatively new to computers. I operate on Apple.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st gen IPAD for myself for Christmas, gave MAC to son living in Indianapolis, IN. Worst mistake I've made in a while. Adding to my [:-{ I also… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My son set up a wireless network in our house last year to
My son set up a wireless network in our house last year to allow me to download Netflix movies through an XBox from my Mac computer located several rooms away from the TV.He called the network "Steal … read more
Danh
Danh
Bachelor's Degree
949 satisfied customers
Good morning. My name is Tom Anthony, and Im from York, Maine.
Good morning. My name isXXXXX and I'm from York, Maine. Last Monday I visited the Maine Mall Genius Bar for a problem (balky disc). Disc was replaced promptly and I thank you. However, besides losing … read more
Mike
Mike
Mac Maestro
Adv. Specialization Info Systems
164 satisfied customers
I have Mac OSX 10.5.8 and Entourage Version 11.4.0 (2004).
I have Mac OSX 10.5.8 and Entourage Version 11.4.0 (2004). I have been able to send and receive email without any problem, until this week. Now, I am unable to receive mail. Sending mail works just fi… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have ibook g4 with mac osx 10.4.11. I can not log in, when
I have ibook g4 with mac osx 10.4.11. I can not log in, when I put password XXXXX it says "you are unable to log in to the user account '.....' at this time" What can I do?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have been trying to get an older friends Gmail account to
I have been trying to get an older friend's Gmail account to work. She was a little confused over which of 3 passwords she was using (!) but I was able to create an account in Entourage and can receiv… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x