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The SIM card inserted in this iPhone does not appear to be…

Customer Question
The SIM card inserted...

The SIM card inserted in this iPhone does not appear to be supported.The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

Technician's Assistant: When did you last change your password ***** Apple ID?

Mmmmmm ?

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Done

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just need help

Submitted: 7 months ago.Category: Mac
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Answered in 6 hours by:
12/22/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,361
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

Have you tried using a different SIM card?

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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