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I need to recover my account or my apple ID. Not sure I had…

Customer Question
I need to recover...

I need to recover my account or my apple ID

Technician's Assistant: When did you last change your password ***** Apple ID?

Not sure I had to reset and recover my phone with a tech and I did that December 4, I believe.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Through iTunes

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I tried to log on yesterday and had written the wrong password *****

Submitted: 7 months ago.Category: Mac
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Answered in 12 minutes by:
12/21/2017
Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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