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I upgraded my I phone. Now it is asking for my Apple ID.

Customer Question
I upgraded my I...

I upgraded my I phone. Now it is asking for my Apple ID. I've tried several and none of them work.

Technician's Assistant: When did you last change your password ***** Apple ID?

I am not sure. I have not been dating them.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, How?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No, Thank you.

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
12/21/2017
Mac Support Specialist: Russell H., Long-time Computer Expert replied 7 months ago
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,788
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer question.
Can you find your Apple ID this way?:

- go to this page:

https://iforgot.apple.com/appleid#!&section=appleid

and follow the process it recommends, to recover your Apple ID.

If that works, do you need any other help? please let me know as to how it goes and what/whether you need help, by Reply To Expert.

Ask Your Own Mac Question
Mac Support Specialist: Russell H., Long-time Computer Expert replied 7 months ago

Since I have not heard back from you, I am asking whether my answer was helpful and provided what you needed ?

(If I didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will be pleased to help you further.)

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Russell H.
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,788
12,788 Satisfied Customers
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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