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Updated iphone and they said to plug into Itunes, but

Customer Question
Updated iphone and they...

Updated iphone and they said to plug into Itunes , but nothing changed

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

11

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Tried everything , it tried to down load since 8 this morning , nothing helps . I need my phone, Im old, please help

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I dont know at this point

Submitted: 6 months ago.Category: Mac
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Answered in 8 minutes by:
12/21/2017
Mac Support Specialist: John Lohr, Computer Hardware Engineer replied 6 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 722
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

Do you have iTunes installed on your computer?
Ask Your Own Mac Question
Customer reply replied 6 months ago
How much does that cost
Mac Support Specialist: John Lohr, Computer Hardware Engineer replied 6 months ago

How much does what cost?

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