Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Forgot password. I don't know

Customer Question
Forgot password Technician's Assistant:...

Forgot password

Technician's Assistant: When did you last change your password ***** Apple ID?

I don't know

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
12/21/2017
Mac Support Specialist: David, Mac Support Specialist replied 7 months ago
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,737
Experience: BSc H.Dip Apple Certified Professional
Verified

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: David, Mac Support Specialist replied 7 months ago

Which password ***** you forget, what are you trying to login to?

And when you tried resetting it what happened?

Thanks in advance.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,737 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
IPhone 6+ will not recognize Apple ID password. Password
iPhone 6+ will not recognize Apple ID password. Password ***** working on iPad and Mac. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I forgot my Apple ID and password. I did not change it
I forgot my Apple ID and password JA: When did you last change your password ***** Apple ID? Customer: I did not change it JA: Did you try resetting through Apple's online account reset tool? Customer… read more
David
David
Mac Support Specialist
1,737 satisfied customers
I can not remember my password on mIpad. Two yrs ago. No ..I
Yes I just Bought a New mini Computer And forgot One of my answer on a security question… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
704 satisfied customers
Forgot password. Not really sure, but within the past year
Forgot password JA: When did you last change your password ***** Apple ID? Customer: Not really sure, but within the past year JA: Did you try resetting through Apple's online account reset tool? Cust… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I forgot my password. 8 months ago. I wanted to sign up for
I forgot my password JA: When did you last change your password ***** Apple ID? Customer: 8 months ago JA: Did you try resetting through Apple's online account reset tool? Customer: Yes JA: Anything e… read more
Mr.Med
Mr.Med
1,189 satisfied customers
I bought a MacBook Pro from the pawn shop and it has a
I bought a MacBook Pro from the pawn shop and it has a password ***** it what can I do to get in to it … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I forgot my apple password. I forgot my apple password. For
I forgot my apple password JA: When did you last change your password ***** Apple ID? Customer: I forgot my apple password JA: Did you try resetting through Apple's online account reset tool? Customer… read more
Mr.Med
Mr.Med
1,189 satisfied customers
I forgot my apple password. I don't know. But if you will
I forgot my apple password JA: When did you last change your password ***** Apple ID? Customer: I don't know JA: Did you try resetting through Apple's online account reset tool? Customer: yes but if y… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I forgot my password. I don't rember. I forgot my cloud
yes i forgot my cloud password ***** [email protected]… read more
David
David
Mac Support Specialist
1,737 satisfied customers
Forgot my password,try to reset don't work. Don't remember.
forgot my password,try to reset don't work JA: When did you last change your password ***** Apple ID? Customer: don't remember JA: Did you try resetting through Apple's online account reset tool? Cust… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I forgot my password on Google account. Please let me know
I forgot my password ***** Google account. Please let me know and help … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Forgot my password. Don't remember. I have to my password to
forgot my password JA: When did you last change your password ***** Apple ID? Customer: Don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: yes I have to my p… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
Iforgoy my password and can't ge through the on-line" forgot
Iforgoy my password ***** can't ge through the on-line" forgot my pssword"processn" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Forgot password. Samsung account on phone. Yesterday. Lets
forgot password JA: What exactly are you having trouble accessing? Customer: Samsung account on phone JA: When were you last able to use your Samsung phone? Customer: yesterday JA: Have you tried a Fa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Forgot my password. Forgot my password. Forgot my password
forgot my password JA: When did you last reset your username and password? Customer: forgot my password JA: Have you installed any updates recently? Customer: yes JA: Anything else you want the comput… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
How do I change Apple ID password? Can't connect to I Tunes
How do I change Apple ID password? JA: When did you last reset your Apple ID or password? Customer: Can't connect to I Tunes forgot password JA: Have you installed any updates recently? Customer: Yes … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I bought an I pad for my wife my kids got a hold of it and
I bought an I pad for my wife my kids got a hold of it and setup the acct and user name & password XXXXX then forgot to write it down, Now I can't get any apps or anything it asks for this info and I … read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
I want to know if Mac Mail has, somewhere on its site, a link
I want to know if Mac Mail has, somewhere on its site, a link that says: "forgot your password?" My aol email account has a very noticeable link that asks that, but I cannot find it anywhere in Mac Ma… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x