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Firefox not responding. Dunno. Nothing but restarts

Customer Question
Firefox not responding Technician's...

Firefox not responding

Technician's Assistant: When did you last update Firefox?

Dunno

Technician's Assistant: What have you tried so far with your Firefox?

Nothing but restarts

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/21/2017
Mac Support Specialist: Ashik, Mac Technician replied 7 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,356
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Is Firefox freezing everytime you open it ?

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Customer reply replied 7 months ago
not immediately
Mac Support Specialist: Ashik, Mac Technician replied 7 months ago

Do you have any extensions or add-ons installed ?

Does it happen with any particular websites?

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