Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I need to find my Apple ID and password I forgot it and need…

Customer Question
I need to find...

I need to find my Apple ID and password ***** forgot it and need it to transfir information from old phone

Technician's Assistant: When did you last change your password ***** Apple ID?

Don’t remember if I ever did

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No don’t know any thing about it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Don’t think so

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
12/21/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 2 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,745
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 2 months ago

First try to recover your Apple ID by using this link : https://iforgot.apple.com/password/verify/appleid#!&section=appleid

once you have your Apple ID please use the link below to reset the password :

https://iforgot.apple.com/

Let me know the results

Thank you

Ask Your Own Mac Question
Was this answer helpful?
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can't get on line. All I did was turned phone off. Then
Can't get on line. All I did was turned phone off. Then turned it back on. It's saying Activation Lock. Need to put in a Apple ID and a Password. I don't mess with any of that. So I don't have a Apple… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I pad activation lock do not remember passcode. Lon time ago
No can't do anything on ipad I have an account for my other ipad ***@******.*** This one is***@******.*** … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I have a late 2009 IMAC currently with Yosemite. Looking to
I have a late 2009 IMAC currently with Yosemite. Looking to upgrade to Sierra however the download doesn't start and it says "the recovery server could not be contacted" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,322 satisfied customers
My husband is locked out of ipad 4. Not sure he for got his
Not sure he for got his password ***** security questions … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
80 satisfied customers
I WANT TO CONTINUE CASE #100436264550. I HAVE A ipad DO NOT
SORRY PEARL APPLE PUT A SECURITY LOCK ON THE DEVICE. I HAVE FORWARDED THE PURCHASE RECEIPT BUT IT SEEMS THEY STILL WANT SOME PASSWORD ***** I SIMPLY CANNOT GIVE. … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Need to retrieve passcode on ipod touch. My 7 year old
need to retrieve passcode on ipod touch. My 7 year old granddaughter cannot remember. Cannot get iTunes to recognize my ipod when I run diagnostics to get to restore factory settings. Have already dow… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I applied for new I cloud by mistake and would like to
I applied for new I cloud by mistake and would like to cancel … read more
Moses C
Moses C
Bsc
411 satisfied customers
For some reason my iPad has to be reactivated. My Apple ID
For some reason my iPad has to be reactivated. My Apple ID and password ***** had written down doesn't seem to work. I guess I need to reactivate it with a new id and password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I have the 30 GB ipod video. its connected to the computer
i have the 30 GB ipod video. its connected to the computer and said "very low battery..." now theres a dark screen with the Apple in the center... it been like this for hours … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,394 satisfied customers
The screen reads iPhone is disabled connect to iTunes,
the screen reads iPhone is disabled connect to iTunes, however, I can't even get off that screen and at the bottom of the screen it reads Emergency … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I was at Walmart and bought 2 iTunes cards one $50 and a
I was at Walmart and bought 2 iTunes cards one $50 and a $100 one. The $100 say it was not properly activated so what do I do. … read more
Michael
Michael
CEO
Master\u0027s Degree
117 satisfied customers
I am having a problem downloading my iPhone music and photos
I am having a problem downloading my iPhone music and photos onto my Mac air. I just don't understand how to do it, I guess. … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I've contacted Apple legal support and they suggested that I
I've contacted Apple legal support and they suggested that I contact Apple support which I'm hoping you could help or you can direct me to someone on what to do.I've had many calls from a company call… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I'm sure that I'm at the wrong place...do you know where I
I'm sure that I'm at the wrong place...do you know where I can cancel a Zoosk subscription? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
How do i set password protection on a USB Drive on iMac OS-X
How do i set password ***** on a USB Drive on iMac OS-X Sierra? … read more
Mr.Med
Mr.Med
Computer Hardware Engineer
1,745 satisfied customers
I forgot my existing Apple ID so I am not able to activate
I forgot my existing Apple ID so I am not able to activate my WhatsApp service.Can you help me? … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Received message that there is a problem with my payment for
Received message that there is a problem with my payment for my 50 GB iCloud storage plan. I followed the instructions but it kept telling me an error occurred. Can you help me? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
Locked out of my lap top, will not recognise my password? I
Locked out of my lap top , will not recognise my password? … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x