Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my password. I don't rember. I forgot my cloud

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: When did you last change your password ***** Apple ID?

I don't rember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes i forgot my cloud password ***** [email protected]

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
12/21/2017
Mac Support Specialist: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Mac Question
Mac Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

I was not able to look up any iCloud account for the address you provided; could you confirm your iCloud email address again?

Ask Your Own Mac Question
Mac Support Specialist: David, Mac Support Specialist replied 6 months ago
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,736
Experience: BSc H.Dip Apple Certified Professional
Verified

Hi my name is ***** ***** to Just Answer.

Ask Your Own Mac Question
Mac Support Specialist: David, Mac Support Specialist replied 6 months ago

You can reset your Apple ID password ***** getting a rescue email or answering security questions.

Please follow this link to begin:

http://iforgot.apple.com

Ask Your Own Mac Question
Mac Support Specialist: David, Mac Support Specialist replied 6 months ago

When you open that link you will be asked to type in the Apple ID and a security code.

If you can't read the security code you can refresh it and generate a new one or listen to an audio version.

At the next step you should be asked to choose between security questions or rescue email.

Let me know if you have any questions.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask David Your Own Question
David
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,736
1,736 Satisfied Customers
Experience: BSc H.Dip Apple Certified Professional

David is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,736 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot my password and can't get into apple cloud. Don't
I forgot my password ***** can't get into apple cloud … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
18 satisfied customers
I can not get into my Apple ID I have the password they
I can not get into my Apple ID I have the password ***** changed and gave me apple iTunes it sent me to I forgot … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Forgot apple password to download a new ap. Over a year ago.
Will this help to update my password ***** my phone to download an ap… read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I forgot my I'd and password. A while back. It is uusing my
I forgot my I'd and password JA: When did you last change your password ***** Apple ID? Customer: A while back JA: Did you try resetting through Apple's online account reset tool? Customer: Yes it is … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I don't remember my login or password for gmail. I am not
I am not sure that I even have an account but in order to go to icloud and remove my phone device in order to get another one I have to log in to my account and remove the device. Can you help me with this? … read more
William Harder
William Harder
SR Sytems Engineer
Technical School
52 satisfied customers
I forgot my password. When we first got it for my son. The
I forgot my password JA: When did you last change your password ***** Apple ID? Customer: When we first got it for my son. JA: Did you try resetting through Apple's online account reset tool? Customer… read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I FORGOT MY PASSWORD TO MAC AND I CLOUD. IT CHANGER ON A
IT CHANGER ON A UPGRADE AND I DO NOT REMBER THE PASSWORD ***** SECURITYQUESTIONS … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my Apple ID password need help thank you so much. I
I forgot my Apple ID password ***** help thank you so much … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
Forgot my apple pass word. Don't rember. Last night. Last
forgot my apple pass word JA: When did you last reset your username and password? Customer: don't rember JA: Have you installed any updates recently? Customer: last night JA: What troubleshooting have… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am trying to buy more cloud storage, but I cannot remember
I am trying to buy more cloud storage, but I cannot remember my password ***** have been disabled after trying a number of times. … read more
Mr.Med
Mr.Med
1,186 satisfied customers
I forgot my password on my ipod so it disabled it. But now
Hi, i forgot my password ***** my ipod so it disabled it. But now after i set it back to the factory settings it is asking for a activation lock and i don't know what the password ***** … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I forgot my password for my cloud account, Today, No how do
I forgot my password ***** my cloud account JA: When were you last able to use your phone? Customer: Today JA: Have you tried a Factory Reset? The smartphone expert can walk you through this to ensure… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Forgot password after update can u help. After I bought it.
Forgot password ***** update can u help JA: When did you last reset your username and password? Customer: After I bought it JA: Have you installed any updates recently? Customer: No JA: What troublesh… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Forgot apple id password, don't remember, no have all info
hi forgot apple id password JA: When did you last reset your Apple ID or password? Customer: don't remember JA: Have you installed any updates recently? Customer: no have all info on cloud but cant op… read more
Mr.Med
Mr.Med
1,186 satisfied customers
My problem is I cannot open my I 5 because I 't remember my
My problem is I cannot open my I 5 because I don't remember my password ***** the I. Cloud people can ring me and i can call emergency No. But cannot ring out and don't know my Apple ID either… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My computer stopped last night because we had a power
My computer stopped last night because we had a power outage. I don't rember my password ***** get back in.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I had to reset my password XXXXX now the devices will not meet
I had to reset my password XXXXX now the devices will not meet again on the Cloud. It freezes when it asks for the new password XXXXX when I click on the "forgot" icon It doesn't do anything… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I lost my iPad yesterday and cannot track it. Unfortunately,
I lost my iPad yesterday and cannot track it. Unfortunately, I think it is now in someone else's hands. I have changed the passwords for my mail, my apple ID, and ebay and also disabled my cloud conne… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x