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Need to use serial no on iPad to reset as new. Windows.

Customer Question
Need to use serial...

Need to use serial no on iPad to reset as new

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Windows

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Grandkids change to many pass words

Submitted: 7 months ago.Category: Mac
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Answered in 8 minutes by:
12/21/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To clarify, is the issue you cannot unlock the screen on your iPad?

Please let me know

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